Kekariya Privacy Policy — your data is our responsibility

Kekariya (kekariya.ws) is an online gaming and betting platform for users in Bangladesh. When you use our services, you naturally share certain information with us. This Privacy Policy ("Policy") explains how that information is collected, used, stored, and protected.

By using the kekariya.ws website or mobile app, you are considered to have read and accepted this policy. Please take a moment to read through it carefully.

Kekariya collects two types of information — what you provide directly and what is gathered automatically.

Kekariya uses your information for the following purposes:

• Account Management: For registration, login, password recovery, and account security.
• Payment processing: To process deposits and withdrawals securely.
• KYC verification: To verify your identity and prevent fraud and money laundering.
• Service improvement: To analyze usage patterns and make the platform faster and easier to use.
• Relevant Promotions: To send you relevant offers and bonuses tailored to your preferences — only with your consent.
• Legal obligation: When required by a government regulatory authority.
• Security monitoring: To detect and prevent suspicious activity.

Kekariya does not sell your data. However, it may be shared in the following limited circumstances:

• Payment partners: Required information is shared with payment processors such as bKash, Nagad, Rocket, and others.
• Game Providers: Providers such as Pragmatic Play and PG Soft receive limited session data necessary to operate their games.
• KYC service provider: A licensed third party for identity verification.
• Law enforcement: When required by a court order or a lawful government directive.
• Fraud prevention system: Specialized software to ensure account security.

Outside of the cases listed above, your information is never shared with anyone without your consent. Every third party is bound by contract to comply with Kekariya's privacy standards.

Kekariya uses cookies and similar technologies on its website for a variety of purposes:

• Essential cookies: Maintaining login sessions and security tokens — the site cannot function without these.
• Functional cookies: Remembers your language preference and settings.
• Analytics cookies: Helps us understand which pages are most visited — no names or personal identifiers are linked.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Kekariya retains your data only for as long as required. Retention periods vary depending on the type of information:

• Active account data: For as long as your account remains active.
• Transaction records: 5 years after account closure (legal obligation).
• KYC documents: 5 years after account closure.
• Support conversations: 2 years.
• Access logs: 12 months.
• Analytics data: Up to 2 years in anonymized form.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

As a Kekariya member, you have the following rights:

To exercise any of these rights, email us at support@kekariya.ws or reach out via live chat.

Kekariya strictly does not provide services to anyone under 18. Age is verified at registration, and date of birth is confirmed during the KYC process.

If any minor's information has been collected inadvertently, it will be deleted immediately and the associated account closed upon request from a parent or guardian.

Kekariya follows the highest industry standards for data protection. Our technical security measures include:

• 256-bit TLS/SSL Encryption: All data between your device and our servers is encrypted.
• Firewall & DDoS protection: To protect against external cyber attacks.
• Two-factor authentication (2FA): Optional, for added security.
• Regular Security Audits: Annual penetration testing conducted by a third party.
• Data backup: Encrypted off-site backups — no risk of data loss.
• Access Control: Only authorized personnel at Kekariya have access to your information.

In the event of a security breach, affected members will be notified within 72 hours and provided with guidance on the necessary steps to take.

Kekariya reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, an SMS will be sent to your registered mobile number.
• A pop-up notice may be displayed at login.

Continued use of our services after any changes will be considered your acceptance of the updated policy.