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FAQ — Kekariya | Common Questions & Detailed Answers

Everything you need to know about Kekariya — from KYC and withdrawals to referrals and registration — all in one place.

7
FAQ
Bengali
Answers in your language
24/7
Live Support
2 min.
Average registration time
5 min.
Average withdrawal time
৳300
Minimum Deposit
18+
Age Requirement
❓ Q&A

All your Kekariya questions answered

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All Account Payment Bonus Security Settings

Signing up with Kekariya is completely free and straightforward. The entire process takes less than 2 minutes.

What you'll need to register:
  • A username (at least 4 characters)
  • Your full name — must match your National ID (NID) exactly
  • Correct date of birth (to confirm you are 18+)
  • An active Bangladeshi mobile number (in 01XXXXXXXXX format)
  • Strong password (minimum 8 characters)
Optional Information:
  • Email address (useful for password recovery later)
  • Referral code (if a friend referred you)
After registration, you'll receive an OTP on your mobile to activate your account. Once the process is complete, enjoy a 100% Welcome Bonus on your first deposit.

For more details Registration Page View.

KYC (Know Your Customer) verification confirms your identity. Without it, large withdrawal amounts will not be processed.

Documents Required for KYC:
  • Proof of identity (any one of the following): National ID Card (NID), Passport, or Driving License
  • Proof of address (optional, required for large withdrawals): Utility bill or bank statement
  • Payment method verification: bKash or Nagad number registered under your NID name
How to submit KYC:
  • Log in to your account → Profile → go to the "Verification" tab
  • Upload a clear photo or scan of your document
  • Verification is typically completed within 24 hours
Important: The name on your document must match the name on your Kekariya account. If you run into any issues, contact support@kekariya.ws.

Withdrawals on Kekariya are simple and fast — especially for KYC-verified accounts.

Steps to withdraw:
  • Log in to your account → go to the "Wallet" or "Withdraw" section
  • Enter amount (minimum ৳500, maximum ৳50,000 per day)
  • Choose your payment method: bKash, Nagad, or Rocket
  • Verify your mobile number
  • Complete the request with your OTP
Processing Time:
  • KYC-verified accounts: 5–30 minutes on average
  • Without KYC (small amounts): 1–4 hours
  • Maximum Time: 24 hours (during peak hours)
Please note: Withdrawing bonus funds requires meeting wagering requirements — details Terms & Conditions. Requests made between 11 PM and 6 AM are processed the following morning.

Kekariya's referral program lets you earn extra by sharing with friends.

Referral bonus details:
  • For each successful referral, you will receive ৳200 Bonus
  • Your referred friend gets an extra bonus on their first deposit ৳100 Earn a Bonus
  • From your friend's next bet, you earn 5% Earn commission
  • There's no limit on referrals — the more you refer, the more bonuses you earn
How to get and share your referral code:
  • Log in → Profile → Navigate to the "Referral" tab
  • You will receive your personal referral code or link
  • When your friend registers using this code, both of you will receive a bonus
When to expect your bonus: Once your friend completes their first deposit, the amount will be automatically added to your balance — usually within 1 hour. For full terms and conditions, Promotions Page View.

No, the minimum age to register and play on Kekariya is 18 years. This is a mandatory requirement with no exceptions.

How Kekariya verifies age:
  • Date of birth is collected at registration, and a confirmation checkbox for 18+ must be ticked
  • Age is verified during KYC using a National ID card or passport
  • If verification reveals you are under 18, your account will be permanently closed and any deposited funds will be returned
Why this rule applies: This platform is strictly for adults, in accordance with gaming laws and responsible gaming policies. Kekariya enforces this rule rigorously to protect minors.

Learn more about responsible gaming Responsible Gaming View page.

Your full gaming and transaction history on Kekariya is saved and accessible at any time.

How to view your betting history:
  • Log in → Profile menu → click "Betting History" or "Bet History"
  • Use the date filter to view records for a specific day
  • You can also filter by game type
How to view your transactions:
  • Go to Profile → "Wallet" → "Transaction History"
  • View deposits, withdrawals, bonuses, and referrals — each in their own separate tab
  • Click on any transaction to view its details
App download benefits: Transaction records from the last 30 or 90 days can be downloaded as a CSV file. For older records, email support@kekariya.ws — history going back up to 6 months is available upon request.

Yes, Kekariya currently supports multiple languages. Bengali is set as the default for users in Bangladesh, but you can change it at any time.

How to change the language:
  • On the website: Click the flag icon or "BN" in the top-right corner of the page → select your preferred language
  • On the mobile app: Settings (⚙️) → "Language / ভাষা" → select Bengali, English, or another language
  • Changes take effect immediately — no need to log in again
Languages currently available:
  • Bengali (Default)
  • English
Tip: You'll get the fastest response by contacting our support team in Bengali. Download the app /download onwards.
Can't find what you're looking for. Help Center Contact us.
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About Kekariya FAQ

Kekariya's FAQ page is built to answer the most common questions from users in Bangladesh — whether you're a new member or an experienced gamer. We want you to find the answers you need quickly, without having to wait for support.

Many users feel uncertain about KYC verification — but it's there to protect you, ensuring no one else can access your account. A common question is about withdrawals: with a verified Kekariya account, funds are typically received in as little as 5 minutes.

This FAQ list is updated regularly. If you can't find the answer to your question here, reach out to our Help Center Contact us — 24/7 support available in Bengali.

💬 Direct Support

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24/7 instant support in Bengali. Average response time: 2 minutes.

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Email Support

For detailed inquiries, send us an email — you'll hear back within 6 hours.

support@kekariya.ws
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Create a New Account Sign in to your account Latest Bonus Offers Responsible Gaming Terms & Conditions Download the Mobile App
Beyond this FAQ page, Kekariya also has a Help Center with detailed guides and video tutorials.
✨
🎯 Why Kekariya

Why Kekariya stands out

Why hundreds of thousands of members across Bangladesh choose Kekariya

Fastest Withdrawal

For KYC-verified accounts, funds are sent to bKash or Nagad in an average of 5 minutes.

24/7 Bengali Support

Get support in Bengali any time of day or night — via live chat or email.

SSL Secured Platform

256-bit SSL encryption and KYC verification — your account and funds are completely secure.

Regular Bonus Offers

Welcome bonus, reload, cashback, and referral — new offers every week.

Huge Game Collection

Slots, Live Casino, Sports Betting — all your entertainment on one platform.

Simple Mobile App

Enjoy fast login, push notifications, and smooth gameplay on the Android app.

Ready to start? Jump right in

Register for free in just 2 minutes, claim your 100% welcome bonus, and step into the world of Kekariya.

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